Last updated: August 6, 2026
By downloading or using LensLoop ("the App"), you agree to these terms.
LensLoop is a personal reminder and logging tool for contact lens wear, lens accessories, and self-reported eye comfort. It is not a medical device and does not provide medical advice, diagnosis, or treatment. Reminders are based on the schedule you enter — always follow your eye care professional's guidance over any reminder from this app. If you experience eye pain, redness, vision changes, or any symptom of concern, stop wearing your lenses and contact an eye care professional promptly.
LensLoop Pro can be unlocked in two ways, both billed by Apple through your App Store account and subject to Apple's standard purchase and refund policies:
The exact title, length, and price of each option are shown in the app before you buy.
The yearly subscription renews automatically at the end of each one-year period unless you cancel it at least 24 hours before the current period ends. Your App Store account is charged for renewal within 24 hours before the end of the period.
If a free trial is offered, any unused portion of it is forfeited when you purchase a subscription. When the trial ends the subscription converts to a paid renewal at the stated price unless you cancel first.
Manage or cancel your subscription at any time in the App Store: open Settings → [your name] → Subscriptions on your device. Deleting the app does not cancel a subscription.
If a price changes, Apple notifies you and asks for your consent before the new price takes effect, in line with Apple's rules.
Refunds are handled by Apple under its standard policy — we can neither grant nor deny one ourselves. When you ask Apple for a refund, Apple may request information from us in order to review it. If it does, we send a limited set of purchase data through Apple's own system: how long the account has existed, how much of the paid period has elapsed, and the purchase and refund history for this app. We never see or send your payment details. By using the App you consent to this sharing.
Your lens, accessory, comfort-log, and prescription data is stored locally on your device, as described in our Privacy Policy. You are responsible for backing up or exporting anything you don't want to lose if you delete the app or lose your device.
Don't reverse-engineer, resell, or misuse the App in ways that violate applicable law or the App Store's terms.
The App is provided "as is," without warranty of any kind. We do our best to make reminders accurate, but we're not liable for missed reminders, lens-related eye health outcomes, or any decision made based on the App.
To the maximum extent permitted by law, our liability for any claim related to the App is limited to the amount you paid for the App, if any.
We may update these terms as the App evolves. Continued use after a change means you accept the updated terms.